Syloria support

We're here to
help you find answers.

Start with your order or product question below. We will point you to the right place for help.

How can we help?

Choose what you need.

01 / AMAZON ORDER

Delivery, returns or refunds

For an order placed on Amazon UK, check your order details and use Amazon's order support options. Amazon shows the current delivery and returns information for your purchase.

Go to your Amazon orders

02 / PRODUCT HELP

Using your Syloria Bullet

For charging, care and operation, start with the instructions supplied with your product. You can also find quick answers below.

Read product FAQs

03 / GET IN TOUCH

Need more help?

For a question about your Syloria product, email our product support team. You can also use Amazon's buyer-seller messaging from your order.

Email Service@syloria.co.uk

Product questions

A few quick
answers.

Keep your product instructions for the full charging and care guidance.

How do I change the vibration mode?

The Syloria Bullet uses one-button control and offers 10 vibration modes. Follow the instructions included with your product for the exact button sequence.

How do I charge it?

It is USB rechargeable. Refer to the supplied instructions for charging steps, compatible power sources and care of the charging connection.

Can it get wet?

The product listing describes an IPX7 water resistance rating. Follow the included instructions and ensure the charging connection is dry before charging.

Where can I find my order details?

Sign in to the Amazon UK account you used to purchase the product, then open Your Orders. Amazon shows the available delivery, return and support options for that order.